Privacy Policy

Last updated: May 1, 2025

1. Introduction

Lock Tight Security (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (locktight.im) and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

  • Name and contact information
  • Address and location data
  • Phone number and email address
  • Service requests and preferences
  • Payment information (processed securely)

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring websites and search terms
  • Device information and operating system

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our security services
  • To communicate with you about services and appointments
  • To process payments and manage your account
  • To comply with legal obligations
  • To improve our website and user experience
  • To send service-related communications

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With your consent
  • To comply with legal requirements
  • To protect our rights and property
  • With trusted service providers who assist us
  • In connection with a business transfer

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to delete your personal information
  • Right to restrict processing
  • Right to data portability

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy, please contact us:

Lock Tight Security

Email: jack@locktight.im

Phone: 01624 660320